As entrepreneurs we just can’t help ourselves. We have pretty big egos, and it’s often glaringly obvious on our websites. The copy makes us look like the navel gazers we often are (life is but a dream), and the usability if often, well, non-existent (does anyone put their rates on their Rates page anymore?). What’s [...]

The other day someone emailed me to inquire about helping them build a website for a new business venture. I responded to the inquiry a day late because I didn’t notice it in my inbox right away. The autmated subject header ("Internet marketing inquiry") was missing and in it’s place was the phrase "not human." [...]